Your contract is with Trevor and Valerie King. Trading as Kings Angling Holidays a member of ABTA.
1. Holiday contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.  A contract will exist as soon as we issue our confirmation invoice. This contract is made on the terms of these booking conditions which are governed by English Law and we both agree to submit to the jurisdiction of the English Courts at all times.  If you had not seen these terms and conditions when you made your booking and you are not happy to proceed with the booking now that you have seen them please return all documentation to us within 7 days of receiving these booking conditions.  Your booking will be cancelled and your monies will be returned in full, provided you have commenced with your travel.
2. Your Financial Protection
We are a member of ABTA No. W082X (holding ATOL No. 3241 issued by the Civil Aviation Authority), which provides for your protection in the event of our insolvency.
Non-air travel would not be covered under our ATOL Licence, but would be covered by our ABTA Membership.
3. Your Holiday Price
When you make your booking you must pay a deposit of £30 per person (£80 per person for Fly/Drive holidays or the flight price, which ever is the greater amount).  The balance of the price of your holiday must be paid at least 10 weeks before your departure date.  If the deposit and/ or balance is not paid in time, we shall cancel your travel arrangements.  If you book your holiday within 10 weeks of your departure date, you must pay the whole cost when you book.  If the balance is not paid in time we shall retain your deposit and apply the cancellation charges below:
Cancellation within 42 days of departure will incur the following scale of charges;
More than 42 days Deposit only
29-42 days 30%
15-28 days 45%
1-14 days 100%
Cruiser Hire and Self-Catering Holidays:
Some companies may require an additional cancellation deposit.  You will be notified at the time of booking and this will not be refundable in the event of cancellation.
All holidays are guaranteed against currency surcharges.  No alterations to your holiday price will be made due to currency fluctuation once a confirmation invoice has been issued.  We reserve the right to pass on any increases due to Government action, i.e. increases in VAT or any other Government imposed increases.
Even in this case we will absorb an amount equivalent to 2% of the price of your travel arrangements which excludes insurance premiums and any other amendment charges.  Only amounts in excess of this 2% will be surcharges, but where a surcharge is payable there will be an administration charge of £1 per person together with an amount to cover agents' commission.  If this means paying more than 10% of the price of your travel arrangements, you may cancel your travel arrangements and receive a full refund of all monies paid, except for any premium paid to us for holiday insurance and any amendment charges.  Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your confirmation invoice.

4. If You Change Your Booking
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen departure  date or accommodation, we will do our utmost to make these changes but it may not always be possible.  Any request  for changes but it may not always be possible.  Any request for changes to be made must be in writing from the person who made the booking.  You will be asked to pay an administration charge of £5 per person named on the booking form and any further cost we incur in making this alternation.  You should be aware that these costs could increase the closer to the departure date that the changes are made and you should contact us as soon as possible.  PLEASE NOTE that certain travel arrangements, (e.g. Apex Tickets) cannot be changed after a reservation has been made and any alternation request will incur a 100% cancellation charge.

5. If You Cancel Your Holiday
You or any member of your party, may cancel your travel arrangements at any time.  Written notification from the person who signed the Booking Form must be received at our Office.  Since we incur administrative costs in canceling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown on Clause 3 above.
Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

6. If we change or Cancel Your Holiday
 It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance.  Occasionally, we may have to make changes and we reserve the right to do so at any time.  Most of these changes will be minor and we will advise you of these at the earliest possible date.  We also reserve the right in any circumstances to cancel your travel arrangements.  For example, if the minimum number of clients required for a particular travel arrangement is not reached, we may have to cancel it.  However, we will not cancel your travel arrangements less than 6 weeks before your departure date, except for reasons of force majeure or failure by you to pay the final balance.  If we are unable to provide the booked travel arrangements, you can either have a refund of all monies paid or accept an offer of alternative travel arrangement of comparable standard from us, if available.  if it is necessary to cancel your travel arrangements, we will pay to you compensation as set out in this clause.  Please note that carriers such as Ferries and Airlines used in this Brochure may be subject to change.  Such a change is deemed to be a minor change.  Other examples of minor changes include alternation of your outward/return journeys by less than 12 hours, changes of ferry/aircraft type, change of accommodation to another of the same standard.
 If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure.  You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements from us if available or canceling your booked holiday and receiving a full refund of all monies paid.  in due to reasons of force majeur, we will pay compensation as detailed below.

Force Majeure: This means that we will not pay you compensation if we have to cancel or change your travel arrangement sin any way because of war, riot, industrial dispute, terrorist activity, natural or, nuclear disaster, fire, adverse weather conditions or other unforeseen circumstance that may amount to force majeure.
7. If You Have a Complaint
If you have a problem during your holiday, please inform the relevant supplier (e.g. hotel, tourist office) immediately who will endeavour to put things right.  if your complaint is not resolved locally please follow this up within 28 days of your return home by writing to our Customer Services Department at 27 Minster Way, Hornchurch, Essex, RM11 3TH giving your booking reference and all other relevant information.  Please keep your letter concise and to the point.  This will assist us to quickly identify your concerns and speed up our response to you.
It is strongly suggested that you communicate any complaint to the supplier of the services in question without delay and complete a report form whilst in resort.
If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
8. What Happens to Complaints
it is unlikely that you will have a complaint that cannot be settled amicably between us.  However, dispute to do with this contract which cannot be settled amicably, may (if you wish) be referred to Arbitration under a special

scheme which is arranged by the Association of British Travel Agents, but is administered quite independently by the Chartered Institute of Arbitrators.
The scheme provides for a simple and inexpensive method of Arbitration on documents alone with restricted liability on you in respect of costs.  The scheme does not apply to claims for an amount greater than £5,000 per person or £25,000 per booking form.  Also it does not apply to claims which relate to physical injury or illness. If you choose to proceed to Arbitration under this scheme, you must send a written notice of your decision to ABTA within 9 months after your scheduled date of return.  Full details of the scheme are available from the Association of British Travel Agents at 68-71 Newman Street, London W1P 4AH

9.  Our Liability To You

1. We accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described in our brochure.  If any part of your travel  arrangements are not provided as promised, we will pay you appropriate compensation if this has affected the enjoyment of your travel arrangements.  We accept responsibility for the  acts and/or omissions of our employees, agents and suppliers except where they lead to death, injury or illness.  Our liability in all cases shall be limited to a maximum of three times the cost of your travel arrangements.
2. We accept responsibility for death, injury or illness caused by the negligent acts and/or omissions of our employees or agents, our suppliers and sub-contractors, whilst acting within the scope of, or in the course of their employment in the provision of your travel arrangements.  We will accordingly pay to you such damages as might have been awarded in such circumstances under English Law.
3. In respect of travel by air, sea and rail, and the provision of accommodation our liability will be limited in the manner provided by the relevant international convention.  You can ask for copies of these international conventions from our offices, Kings Angling Holidays, 27 Minster Way, Hornchurch, Essex, RM11 3TH, or telephone 01708 453043.

10. Personal Injury Unconnected With You Booked Travel Arrangements
If you, or any member of your party , suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your package travel arrangements or an excursion arranged through us, we shall at our discretion, offer advice, guidance and assistance.  Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.  Our consent will be give subject to you undertaking to assign any costs, benefits received under any relevant insurance policy to ourselves.  We limit the cost of our assistance to you or any member of your party to £5,000.
11. Conditions of Carriage
The contractual terms of the companies that provide the transportation for your travel arrangements will apply to this contract.  These may contain terms which affect your rights to compensation.  You may ask for copies of the relevant conditions of carriage from our offices.
This brochure is our responsibility, as your tour operator.  It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements.  Please note that in accordance with Air Navigation Orders in order to quality for infant status, a child must be under 2 years of age on the date of its return flight.
At the time of going to print it is not possible to specify the name of the airline operator, the aircraft type to be used and  the destination airport.
12. Please note that some on site facilities may be seasonal, generally May to September inclusive.  If any facilities are particularly important to you and you are traveling off-season please check with our Staff to verify their availability.
We reserve the right to charge a 2% levy on balances paid by Credit Card (MasterCard, Visas etc).  This does not apply to 2008 deposits.

DATA PROTECTION STATEMENT
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we *[and your travel agent] need to use the information you provide (such as name, address, any special needs/dietary requirements etc).
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking, in making this booking, you consent to this information being passed on to the relevant persons.)